Refund policy

Return & Refund Policy:

All purchases are final. We do not accept returns or issue refunds based on personal preference, change of mind or individual expectations.

Please inspect your order upon receipt. Any defective or damaged items must be reported within 48 hours of delivery, so that we can evaluate the issue and make it right. Please email info@theluckycharmco.com with your order number and clear photos. If legitimate, we will replace the item ASAP or offer a refund for the particular item.

This policy does not affect your rights under Australian Consumer Law.